Your Orders Made Easy

Already a subscribed member? Click the button below to manage your subscriptions.

Not subscribed yet, keep reading to find out why so many others are using Kiri10's Subscription Programme for Healthier Hair, Skin and Nails.

Do you have a million different tasks floating around inside your head?

Do you want one less thing to think about?

Did you know you can now get your favourite Kiri10 products through our Subscription Programme and save money in the process?

We'll deliver your regular Kiri10 order straight to your door and you won't have to lift a finger. 

Find your favourite product, select Subscribe, add to cart, complete your purchase and leave the rest to us!

Questions?

I have never used a subscription programme before, how do I set this up?

Follow the steps below:

1. Choose the product you want

2. Choose your preferred bundle option (these have discounts already applied)

3. The Subscribe option will automatically be selected for you.

4. Click ADD TO CART.

5. You can choose to continue shopping or go to checkout if you are finished to complete your purchase.

Please note when choosing to subscribe no other discounts can be added due to them having a discount attached.

What payment methods do you accept forsubscription?

We accept credit card / debit card / Paypal payments for orders containing subscription products.

We accept VISA, Mastercard, American Express and Paypal.

There is nowhere to add my discount code. Can Iuse a discount code?

We are unable to accept discount codes on subscription orders.

This is because discounts are already automatically applied when you sign up to subscribe to one of our products and bundles.

How will I know when my order has been sent?

You will receive a reminder email 5 days before we process your subscription order.

This is your chance to make any changes you might have to your order.

Once your order has been sent, you will receive a separate email with your courier tracking information.

Ensure you save all our email addresses into your contacts so they never end up in Spam.

When will my credit / debit card / Paypal accountbe charged?

We will email you a reminder for your subscription order 5 days before it's scheduled to be processed.

This gives you 5 days
notice before your credit / debit card / PayPal account will be charged.

You will be charged on the day your order is processed so please ensure the funds are available.

If you need to alter your delivery/order date, you can do this by following the instructions below.

What happens if my credit / debit card / Paypalaccount is declined?

If there is a problem with your payment, you will be sent a friendly notification email.

We will then attempt to process the order again over the next few days.

How do I change the delivery date of my order?

To do this, all you need to do is follow the instructions below:

1. Go to "Your Subscriptions" in the main menu,.

2. Click "Manage My Subscriptions".

3. Go to the drop down menu "Manage Subscription"

4. Click "Update the next delivery date" to whatever suits you.

You can either delay your order, bring it forward, or cancel it altogether - it's that easy.

What happens if my subscription order lands on a weekend or public holiday?

In this instance, your order will be processed on the next working day.

Our dispatch hours are Monday to Friday 9am to 2pm
(with the exception of public holidays).

How do I cancel my order?

Our Subscription Programme is super flexible and you can cancel your order at any time, for any reason.

To do this, follow the instructions below:

1. Go to "Your Subscriptions" in the main menu,.

2. Click "Manage My Subscriptions".

3. Go to the drop down menu "Manage Subscription".

4. Click "Cancel Subscription"

You can also either delay your order, bring it forward, or cancel it altogether - it's that easy.

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